Here to Help with Your Service Questions

Caterpillar builds tough products to get the job done, but the brand's biggest differentiator is the power of one-on-one technical support. Carolina Cat® stands by you with unparalleled customer service throughout the entire life cycle of your heavy machinery. We are committed to providing high-quality technical support so you can achieve maximum value for your investment in every piece of equipment.

Carolina Cat has been serving North Carolina with top-quality solutions for almost a century, and we want to serve as your trusted partner for decades to come. When you work with our team, you can have peace of mind that we'll always go the extra mile to answer your technical questions with reliable expertise.

Cat Equipment Support Topics

Our team can answer a wide variety of Cat equipment questions. We can offer support in areas like:

  • Troubleshooting: We'll help you walk through your problem step by step to trace any faults in your equipment or processes.
  • Assembly and disassembly steps: We'll also guide you through assembling equipment with add-ons and how to disassemble parts safely and efficiently.
  • Testing and adjusting procedures: The Carolina Cat support team can help you figure out the best method to perform planned maintenance testing and keep your equipment in top condition.
  • Electrical schematics: We can also provide consultation on the quality and condition of your electrical schematics.

Frequently Asked Questions at the Cat Equipment Help Line

There's no question too big or too small for the Carolina Cat heavy machinery help line. We're just a phone call away when you need help with Cat equipment.

Here are a few examples of the types of questions customers commonly bring to Carolina Cat:

  • Why is my machine stalling?
  • How do I properly connect my attachment?
  • What are the correct lubricants and oils for my machine?
  • What should I do when I see the fault indicator light?
  • What is the hydraulic pressure rating for my machine?

Whether you're experiencing one of these issues or something else entirely, our team is here to offer assistance.

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Call Carolina Cat With Your Questions Today

Our Cat equipment help line is the best way to get superior technical expertise directly from a trained professional. We move quickly to resolve your issue and minimize equipment downtime at your job site.

Give us a call today at 704-731-7700 and start your journey toward outstanding technical service.


CALL 704-731-7700