FOR IMMEDIATE RELEASE
CHARLOTTE, NC — February 23, 2024 — Prime Source Parts & Equipment, a Carolina Cat partner company in heavy equipment parts and maintenance, has announced the opening of a new hydraulic hose shop located at 1304 N. Barkley Rd. in Statesville, North Carolina. The shop is centrally located, within an hour’s drive of Charlotte, Salisbury, Hickory, Winston-Salem, and the surrounding areas.
As a Cat®-certified shop, Carolina Cat customers can now schedule hose repair for both Cat and non-Cat equipment.
John Borders, General Manager at Prime Source explains why he expects the new shop to be a welcomed addition in the region:
At Prime Source, we really care about getting the details right—whether that’s a full track replacement or hydraulic hose rebuild. We’re excited to now provide the in-house hose repair capabilities our customers have been asking for. By offering fast turnaround times, we know our hose shop will eliminate stress and reduce downtime whenever breakdowns occur.
Thanks to its access to suppliers, Prime Source can service mixed fleets using either OEM or non-OEM parts. These parts range from Ground Engaging Tools (GET) to tracks, and even undercarriage components.
“We form long-term partnerships with our customers because we can offer quality repairs, preventative maintenance services, and a wide parts selection that gives equipment managers vast options. Some customers come to us for routine track maintenance, others rely on us when they need parts quickly or are in a bind,” Borders explains.
As a partner company of Carolina Cat, Prime Source is uniquely positioned in the market due to its streamlined operations, supply chain, and service relationships. The company often leverages its partner relationships to help customers easily find new, used, or rental equipment they need.
For a limited time, Carolina Cat customers can receive 10% off all Cat and non-cat hoses and components* at Prime Source by booking service online or visiting the hose shop in person.
*Terms and conditions: Offer is applicable solely to Cat OEM hoses and components, entailing a maximum discount of $250. Offer valid exclusively at Prime Source and is not applicable at Carolina Cat locations. Offer is not redeemable for cash. Valid through June 30, 2024. Offer must be presented at time of purchase. Offer cannot be combined with any other discount and subject to change without notice.